Terms & Conditions

Last updated: July 27, 2026

Welcome to ESHOPA (“we”, “our”, “us”). These Terms & Conditions govern your use of our website, eshopa.ma, and your purchase of products from our store.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use this website and make purchases.

2. Products

ESHOPA offers print-on-demand and other products available through our online store.

Because many of our products are made to order, slight variations in colour, print placement, size, or appearance may occur due to different production methods, screen settings, and manufacturing tolerances. These minor differences are not considered defects.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.

3. Pricing

All prices displayed on our website are shown in the applicable currency selected on the website.

Prices may change without prior notice. The price charged will be the one displayed at the time your order is placed.

Applicable taxes and shipping charges, where required, will be shown during checkout before payment is completed.

4. Orders

Once you place an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

• Product availability.

• Pricing or technical errors.

• Suspected fraud or unauthorised transactions.

• Violation of these Terms & Conditions.

If payment has already been processed for a cancelled order, a full refund will be issued.

5. Payment

We accept payment methods displayed during checkout.

All payments are processed securely through trusted third-party payment providers. ESHOPA does not store your complete payment card information.

6. Shipping

Estimated delivery times are provided for guidance only and are not guaranteed.

Shipping delays caused by couriers, customs authorities, weather conditions, or other events beyond our reasonable control are not our responsibility.

Customers are responsible for providing a complete and accurate shipping address.

7. Returns & Refunds

Our Refund & Returns Policy forms part of these Terms & Conditions.

Please review our Refund & Returns Policy before placing an order.

8. Intellectual Property

All content available on this website, including but not limited to:

• Logos

• Product designs

• Images

• Graphics

• Text

• Icons

• Website layout

is owned by or licensed to ESHOPA and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, or exploit any content from this website without our prior written permission.

9. Acceptable Use

You agree not to:

• Use the website for unlawful purposes.

• Attempt to gain unauthorised access to our systems.

• Interfere with the operation or security of the website.

• Upload malicious software or harmful code.

• Use automated tools to scrape or copy website content without permission.

10. User Content

If you submit reviews, comments, photographs, or other content, you grant ESHOPA a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish, and display such content for marketing and business purposes.

You confirm that any content you submit:

• Is accurate.

• Does not infringe the rights of others.

• Is not unlawful, defamatory, or offensive.

We reserve the right to remove any user-submitted content at our discretion.

11. Limitation of Liability

To the maximum extent permitted by applicable law, ESHOPA shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of this website or the purchase of our products.

Our total liability for any claim relating to an order shall not exceed the amount paid for that order.

Nothing in these Terms & Conditions excludes liability that cannot legally be excluded under applicable law.

12. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, or services provided by third parties.

Your use of third-party services is subject to their own terms and policies.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Force Majeure

ESHOPA shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond our reasonable control, including natural disasters, strikes, pandemics, internet outages, governmental actions, supply chain disruptions, or courier delays.

15. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes become effective immediately upon publication on this website. The “Last updated” date at the top of this page will indicate when revisions were made.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales, without regard to conflict of law principles.

Nothing in these Terms & Conditions affects any mandatory consumer rights available under the laws of your country of residence where applicable.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the contact information available on eshopa.ma.